Return & Refunds Policy

Return :

  • Replace within 3 days from the date of purchase.
  • Cannot alter any product that has been opened or used.
  • If incorrect/product delivery, customer can replace product that have the same original condition on delivery and comes wrapped in original packaging.
  • Customer can switch for other reasons; (the client's need to replace the product or changed to the client in General) that satisfy the following conditions:
  • The switch will be charged 3 dinars inside Amman and six dinars for the provinces (delivery fees).
  • The product should be the same original condition on delivery and comes wrapped in original packaging.
  • The replacement period is calculated from the date of receipt.

            -In case of a defect in the product or the manufacturer's defect, please feel free to contact our customer service team to deal with the matter on the following numbers: 0796633084/06-4633737

 

Refunds:

 Customer is entitled to demand return in three days to the same original condition on delivery and comes wrapped in original packaging but keeps his balance while using it in another application, you will be charged 3 dinars inside Amman and six dinars for the provinces (delivery fees).